Overview
In-Home Caregiver Finder App
ComfyCare is a revolutionary in-home caregiver finder app designed to empower seniors in finding the perfect caregivers tailored to their unique needs.
This user-friendly platform seamlessly connects elderly individuals with qualified caregivers, allowing them to specify preferences such as qualifications and specific care requirements.
Tool
Figma
Timeline
2 Months
Project Type
Academic JUN - JUL 2023
Role
Product Designer
Device
iPhone 14
Problem Space
Challenges That Impede The Effective Delivery of In- Homecare services
The needs of older Canadians for home and community care are widely acknowledged as not being adequately met.
As the population ages, there is an increasing demand for home care services to support their health, independence, and quality of life.
Senior’s desire to grow old in their own homes and neighbourhoods rather than be residents of long-term care facilities.
Hypothesis Statement
Proposed Solution and Assumption
I believe that increasing the availability of home health care services for seniors will reduce their independency, increase their satisfactory, and improve their health condition.
I will know I am [right] when I see the following feedback from the market:
At least 2 out of 3 of my interviewees indicate that they have difficulties to access to the home health care services.
Interviews
In-Depth Conversations with Key Stakeholders
As part of my interview process, I reached out to 3 older Canadians who have experienced or are currently using home health care services. These interviews have provided valuable insights into their experiences, pain points, motivations, and behaviours.
3
Interviews
14
Survey Questions
Key Insights from User Interviews
Secondary Research
What are the challenges Seniors face today?
- Seniors can remain in their homes while receiving home health care, which helps them to manage their health and keep their independence and well-being.
88%
Retired Older Adults Wanting to Stay at Home
Affinity Mapping
Synthesizing Insights from User Interviews
Defining the Design Focus
By focusing on "Simplifying access to personalized home care solutions", this theme aims to make it effortless for seniors to access the specific home care solutions they need.
User Persona
How might we help seniors to have easy access to personalized home care services in order to live healthy, comfortable, and independent?
User Stories
Authoring User Stories for Core Functionality
Task Selection
Requesting A Caregiver
User stories were converted into main task flow done in Figma, to illustrate how the user would interact with the product and accomplish their goals.
The main user task in this app is “Requesting A Caregiver”. Because it aligns with the primary purpose of connecting elderly patients with caregivers who can provide the necessary support and assistance in their daily living activities and healthcare needs.
Solution Sketches
Ideation through Pen and Paper
Final Structural Blueprints - Grayscale Wireframes
These greyscale representations serve as a blueprint that outlines the layout, structure, and functionality of my app without distracting colours or detailed visuals.
User Testing (1 Round)
Validating User Experiences through Testing
The tests aimed to identify any usability issues, gather feedback from target users, and assess how well the app meets the needs of the users.
5
Sessions
7
Tasks
Applied Feedbacks on Design After Test Sessions
By prioritizing high-value, low-effort changes based on user feedback and using a Design Prioritization Matrix, I was able to improve all the negative feedback in my design.
- Adjustment in the spacing and padding on the hero section of home screen
- Consistent colour style for home screen buttons
- Adding labels to the Nav Bar
- Changing the label of CTA Button on the profile screen
- Changing the title of all schedule screens
Branding
Visualizing Emotions: Color Palette, Typography, and Accessibility
Name and Logo
How Can a Name Represent a Product?
"ComfyCare" It conveys a sense of warmth, security, and personalized assistance, indicating that the app is designed to help users find caregivers who can provide them with the care and support they need in the comfort of their own homes.
The surrounding C letters forming "ComfyCare Logo" provides a visual representation of care and support, creating a connection with the brand name
High-Fidelity Wireframes
Injecting Life: Adding Color to the Wireframes
In Progress ....
Selected Works
NoteNet - Musician's Networking AppProduct Design
ComfyCare - In Home Caregiver Finder AppProduct Design
